Terms Of Service

Under the terms and conditions of these General Terms and Conditions, the seller is CCS, s.r.o., with its registered office at Kozmonautov 3 / A, 949 01 Nitra, ID: 52 424 073 , VAT:SK , entry in the Commercial Register of the District Court Nitra, section: Sro, vložka no.  48434 /N

Supervisory Authority: Slovak Trade Inspection (SOI) SOI Inspectorate for Nitra Region Staničná 9, P. O. BOX 49A, 950 50 Nitra 1, tel. no. 037/772 02 16, fax no. 037/772 00 24

1. Basic provisions
1.1. These General Terms and Conditions (hereinafter referred to as “General Terms” or “GTC”) govern the relationship between the delivery of goods (hereinafter referred to as the “Subject of Performance”) by CCS, s.r.o. (hereinafter referred to as “Seller”) and Buyer (“Buyer”). Other written agreements of the parties, such as the Purchase Agreement, the General Purchase Agreement, the Work Agreement, and the like. shall prevail over the provisions of these General Conditions.
1.2. When referring to the Seller in these General Terms and Conditions, this also means the Supplier (manufacturer) when it is referred to in these General Terms and Conditions of Purchaser, that is to say, the Customer (Customer) when referring to these General Terms and Conditions “ESHOP”) means an automated ordering system at https://nntc.eu

2. Price of the subject of performance

2.1. Valid and current CCS, s.r.o. it is stored on the website https://nntc.eu or at www.nntc.eu where it is possible to browse it and prices can also be viewed on the eshop.

2.2 Oral and telephone information on the subject-matter of the performance is only informative, non-binding by the seller and not claimed by the buyer.
2.3 The seller has the right to change the purchase price. A valid price list contains the release date. By issuing a new pricelist, the older pricelist loses its validity.

3. Order and purchase contract conclusion
3.1 Procedure for concluding a single purchase contract:
a) The buyer sends the order to the seller. The order must have the particulars mentioned in point 3.2. of these General Terms and Conditions must be delivered to the Seller and must be signed (not valid for orders through eshop) by the person authorized to act on the matter for the Buyer. The order can be made in writing or with the same effects by fax, electronic means or via the online store at https://nntc.eu. A duly listed order under point 3.2 must be delivered to the seller no later than 12:00 am. and 1 business day before the required delivery date of the goods required, otherwise it is ineffective.
b) If the buyer has asked for the order confirmation in writing, the seller is obliged to send the buyer a confirmation of the order or a new purchase contract proposal no later than within two working days. In the case of orders via ESHOP, the customer will receive an order confirmation on the mail he has entered. Confirmation of the order must be in writing, with the particulars according to point 3.3. General Terms and Conditions, to be delivered to the Buyer and must be signed by a person authorized to do so (not for eshop) in the matter under the Seller’s actions. Order confirmation can also be done by fax or electronic means.
2.3 Order details are at least:
a) Identification data of the buyer and the seller indicating their business name, name and surname, registered office / place of business.
b) Type, name of goods, or code according to current valid price list.
c) The required quantity of goods, place and date of delivery of the goods, unless the place of delivery of the goods is stated, means that it is the registered office of the company specified in the order of the buyer, or in the Framework contract.
d) Signature of the person authorized for the buyer in this matter and the buyer’s stamp, unless the order is electronically sent.
3.3 Requirements for order confirmation are at least:
a) Identification data of the buyer and the seller indicating their business name, name and surname, registered office / place of business
b) Type, name of goods, or code according to current valid price list.
c) Amount of goods, place and date of delivery
d) Signature of the person authorized by the Seller in this matter and the Seller’s stamp, unless the order is electronically sent.
3.4. In the event that any of the requirements specified in the Buyer’s order cannot be met by the Seller, the Buyer shall contact the Buyer for the purpose of announcing possible variants of the procedure and request the Buyer’s written statement. The buyer expresses his opinion within 3 days. If he does not do so, the seller can cancel the order himself. In the event that the buyer’s order is a non-standard subject of performance, respectively. the goods are made to measure, so the seller may request a deposit in the agreed amount prior to accepting the order on the basis of an advance payment invoice pursuant to Article 8.2. of these General Terms and Conditions. The delivery time specified in the order confirmation begins to run after the buyer has paid the deposit. Such goods cannot be returned within 14 days.
3.5. For order, respectively. tailor-made production is considered such an order by which the buyer orders the subject of performance, which at the time of ordering is not in the current offer of products of the seller, or the seller leads it in its price list as a special product, on request, tel. query, respectively. the product is not manufactured to stock and the like.
3.6. After accepting the order by the seller, it is necessary to discuss the change of order or its cancellation with the sales officer info@nntc.eu or the relevant sales representative of the seller. If the order was made by the buyer via e-shop, he / she has the right to receive from the order up to 14 from the order without giving any reason. It does not apply to products according to point 3.5.

4. Delivery terms
4.1. The expected delivery date is specified in the order confirmation. The seller may extend the date of performance, but must immediately notify the buyer of this change.
2.4 The fulfillment of the term of performance shall be deemed to be the delivery of the subject of performance to the buyer at the vendor’s dispensing point or the delivery of the subject of performance to the authorized seller’s employee (using the seller’s own transport) or by mail service, by post, to the parties agreed in advance to the contracting party or the delivery of the subject of performance to the first domestic carrier.
3.4 When the buyer’s personal collection of the subject of performance is arranged, a written notice of the seller to the buyer that the object of delivery is ready for dispatch is also considered to be fulfilled by the buyer. The deferment of acceptance of the subject of performance by the Buyer does not affect the fulfillment of the deadline for performance.
4.4 When the subject of performance is transported according to the buyer’s transport instructions, the buyer is in danger of losing, damaging or destroying the subject of performance at the moment of delivery of the subject of performance to the postal carrier or the first carrier for the purpose of transporting the subject of performance to the buyer.
4.5 The buyer is obliged to take over the subject of performance and to check immediately the compliance of the quantity and type of performance with the delivery note or bill of exchange, event. Obvious damage to shipping containers or products.
4.6 When the buyer discovers the contradiction of the delivered and accepted delivery subject with the delivery note or bill of delivery, eventually obvious damage to packaging or products, it is obliged to immediately notify the seller or the bearer of the shipment of this fact and state it on the delivery note, or the vendor’s receipt, respectively. delivery service delivery note.
4.7 If a difference is found in the amount and type of performance or its obvious damage, the buyer is obliged to immediately claim the defect at the seller, but no later than within 2 working days of receiving the object of performance. Later complaints of this type may not be taken into account by the seller.5. Claims from errors
5.1 In the event that the goods delivered, its quantity or its quality do not meet the requirements set out for the goods or the requirements of the order or the individual purchase contract, and when the seller breaches its obligations and the goods are not completely error-free (hereinafter referred to as “goods errors”), the buyer is entitled to the defects set out in para. 2.5
5.2 When the goods have errors, the buyer is entitled to claim the following defect claims:
(a) require the seller to eliminate legal errors – when the goods have legal errors
(b) require the seller to supply the missing goods when the goods are defective in that the goods have not been delivered in the required quantity;
(c) require the removal of defects by supplying substitute goods for defective goods – where the goods have errors which are irreparable;
(d) require the removal of defects by repairing the goods when the errors are repairable.
5.3 The Buyer’s claims for defects in the goods referred to in Sections 436 and 437 of the Commercial Code, as amended, shall not apply to the contractual relationship between the parties established by this Agreement. Claims for defects in goods shall be governed by the applicable COA Complaint Rules, p. r. o., which is located at https://nntc.eu.

6. Buyer’s rights and obligations
Buyer undertakes to:
6.1. The seller will request information (price, delivery terms, technical parameters, etc.) related to all specific electronic products that the buyer uses or intends to use in the course of his business, based on demand.
2.6 Upon receipt of the offer, it shall immediately notify the seller of any comments or requests it may have.
3.6 It issues an order to the seller.
4.6 The request for confirmation of the delivery date must be in writing, by fax or electronically.
6.5 The Goods shall be taken over and paid for by the Seller at the agreed date and place at the agreed place.
6.6 In the event that he becomes insolvent and this insolvency would directly jeopardize the fulfillment of his obligation to the seller, he is obliged to notify the seller immediately.
6.7. If it is a wholesale or retail partner, it will lead
stock a complete agreed product range to meet customer requirements in
region or business area.
6.8 It is obliged to confirm the delivery note and send it to the address immediately after the receipt of the goods

7. Seller’s rights and obligations
7.1. If the buyer requests an order confirmation, the seller is obliged to issue an order confirmation in accordance with point 3.3 of these General Conditions. When ordering via eshop, the order confirmation is sent automatically to the specified mail. In the case of an order with non-standard products, the seller does not have to state the price, but will notify the pricing procedure. The buyer may object to the order confirmation within 24 hours of receiving the order confirmation. If the buyer does not do so, it means that the buyer accepted the order confirmation.
2.7 The Seller shall invite the Buyer to collect the ordered goods within the agreed deadline or to deliver the goods directly to the Seller’s registered office or the designated place.
7.3.The Seller shall provide technical data, training and promotional materials for each product upon request, in proportion to ensuring sales support. The product display on ESHOP and their color on the monitor may differ from the original due to the color and brightness settings. Also, for products with multiple variants, the prduct images are identical. The product ordering code is decisive.
4.7 The seller reserves the right to change the technical parameters, eventually. the price of the subject of performance without prior written notice. The seller will inform the buyer that such a change has occurred and the buyer has the right to cancel such order. The seller is not responsible for errors in printing commercial and technical materials.
7.5. The Seller undertakes to deliver to the Buyer goods in the quality agreed or declared in the technical conditions or according to technical standards related to the delivered goods. The technical standards for the products supplied are listed in the data sheet and the operating instructions of the product concerned. Both of these documents, along with the Declaration of Conformity, are available for download on the Seller’s homepage.
7.6. The delivered goods must be marked with type designation, week / year of production, trade bar code.
7.7 If requested by the buyer in writing, any delivery of goods will be accompanied by a certificate of origin and a certificate of quality of goods.
7.8. In the event that the buyer is in delay with payment for goods for more than 14 days, the seller has the right to withdraw from the purchase contract and proceed according to point 9.

8. Payment Terms and Transfer of Ownership Rights

8.1. The payment terms for deliveries of the standard range of the seller are:
a) cash payment on purchase

b) by credit card

c) paypal

(d) in cash for personal collectiond) transport costs, if the total order value is less than 200 € with VAT (166,66 € excl. VAT)

2.8 In the event that the buyer orders a non-standard subject of performance, the seller confirms the buyer’s order only after the deposit of the buyer, respectively. only after mutual agreement between the buyer and the seller.
8.3. Payment with maturity and rebate allocation must be requested by the seller, the terms will be dealt with individually. As a general rule, the seller provides a rebate only to the business partners with whom he or she concludes a General Purchase Agreement. The amount of the rebate and maturity is individually agreed on the basis of previous subscriptions.
8.4. The Buyer’s obligation to pay his obligation to the Seller properly and on time is fulfilled by the date on which the paid agreed amount is credited to the Seller’s account stated on the invoice.
8.5. In the event that the Buyer makes a payment in cash, the Seller shall issue to the Buyer a receipt with a receipt stating the invoice number to which the relevant cash receipt relates. Invoice indicating payment
in cash, is not a proof of cash payment.
8.6. In the event that the buyer carries out the payment by cash on delivery, the payment for the delivery shall be paid by the carrier, who shall issue a receipt for the receipt. Invoice with cash on delivery payment is not proof of payment by cash on delivery.
7.8 The ownership right to the subject of performance passes to the buyer when the buyer pays the goods to the seller in full. Danger for damage to the object of performance or loss of the subject of performance (goods) passes to the buyer at the moment of taking over the goods from the seller.
8.8 In the event that the buyer is in delay with the payment of any due obligation, further deliveries will be made only on the basis of prepayment or cash on delivery. In the event of delay in payment of any Buyer’s payable obligation to the Seller for more than ten days after the due date, the Seller may stop the Buyer’s delivery of the Goods.
8.9 In the event that the buyer is still in delay with the payment of his obligation to the seller, the seller has the right to withdraw the goods of the seller in the amount owed from the buyer’s warehouse.
8.10. The Buyer is not entitled to assign any claim against the Seller to a third party. The buyer is not entitled to unilaterally set off any claim against the seller against any claim
seller to the buyer.

9. Reinsurance
9.1 If the Buyer is in delay with the payment of the purchase price 14 days from the due date, the Seller is entitled to demand the return of all goods that the Seller has supplied to the Buyer. The seller is entitled to take over the goods at the buyer’s premises.
9.2 When the Buyer finds himself in delay with the payment of any of his monetary obligations to the Seller, the Seller is entitled to demand the securing of his due and non-outstanding claims against the Buyer.
The seller is particularly entitled to request from the buyer:
(a) recognition of the debt by the buyer;
(b) a qualified guarantor declaration;
(c) issuance of an approved bianco note and a promissory note by the buyer to the seller;
(d) the establishment of a lien on immovable property;
(e) a contract for the transfer of ownership of the property owned by the buyer to the property of the seller.
(f) drawing up an executor’s record of the agreement of the buyer and the seller in which the buyer chooses to
the execution or enforcement of the decision or execution of the notarial deed of the agreement was ordered and transferred
between the buyer and the seller by which the buyer undertakes to fulfill the seller’s claim, while in this
At the same time, the notarial registration of the buyer also chooses to order the execution and enforcement of the decision, if
will not properly and timely fulfill its obligation.
9.3 The Buyer undertakes to secure its due and non-payable receivables in a manner proposed by the Seller, no later than 10 days from the day when he receives a written request for such security from the Seller. If the Buyer fails to provide the Seller with the above claims, the Seller is entitled to a contractual penalty of 0.05% of the outstanding amount (outstanding purchase price) per day for each day of delay. 

10. Return of goods, exchange of goods (not applicable to business sub-contracts)
10.1 The Buyer has the right to withdraw within 14 working days of the Purchase Contract concluded at a distance and to return the goods to the Seller. They must do so in writing, by mail or by fax. The Seller is obliged to return to the Buyer all payments made by the Buyer under or in connection with the Purchase Agreement, including any additional payments received from the Purchaser under or in connection with the Purchase Agreement, other than the cost of any defect removal pursuant to Section 10.3, without undue delay, no later than 14 days from the date on which we receive your notice of withdrawal from this Purchase Agreement. Irrespective of the time limit for returning payments to the Buyer pursuant to the previous sentence, payments under this Article 10.1 of the GTC will be paid by the Seller to the Buyer only after delivery of the returned goods to the Seller either in person at the Seller’s operation or after the Buyer presents the Seller with a document proving that the goods have been returned to the Seller.
10.2 In the case of a custom order according to section 3.5 or par. the seller records the product as a special, respectively. it does not keep goods in its price list, withdrawal from the contract, although the order was made remotely, is possible only by agreement and for a fee.
10.3 Goods intended for return or replacement shall be complete and shall not bear signs of wear and tear. In the event that the buyer is unable to meet these conditions, the seller is entitled to charge the cost of defect removal. The direct cost of returning the goods is borne by the buyer, including the cost of returning the goods, which due to its nature cannot be returned by post.
10.4 When returning or replacing the goods, the Buyer must submit one of the documents – invoice, delivery note, order or date of purchase or identification data.
10.5 Return or replacement of the goods after a period of 14 days is possible only by mutual agreement of both parties and the seller may charge compensation, respectively. a return or exchange fee.
10.6 Payment of the replacement and return costs after 14 days, which the buyer will pay to the seller:
(a) transport and handling costs
(b) a 5% handling fee for the goods price
(c) the cost of eliminating defects from point 10.4
10.7 Exchange Documents or Returns are invoices or credit notes.

Download withdrawal form: withdrawal form

11. Warranty and claim conditions

11.1. The warranty and claim conditions are governed by the applicable Company Complaint Rules COA, s.r.o., available for download at https://nntc.eu.

12. Possibility of alternative online dispute resolution

12.1. Buyer – Consumer – has the right to contact the Seller to request redress (by e-mail at info@nntc.eu) if he is not satisfied with the way the Seller has handled his claim or if he believes the Seller has violated his rights. If the seller responds to this request by refusal or does not respond to it within 30 days of its dispatch, the consumer has the right to initiate an alternative dispute resolution of the ADR entity (hereinafter ADR) pursuant to Law 391/2015 Coll. ARS entities are authorities and authorized legal entities under §3 of Act 391/2015 Coll. The proposal may be submitted by the consumer in the manner specified in §12 of Act 391/2015 Coll.
2.12 The consumer can also complain through the ODR Alternative Dispute Resolution Platform available online at http://ec.europa.eu/consumers/odr/index_en.htm.
12.3. Alternative dispute resolution can only be used by the consumer – a natural person who, when concluding and performing a consumer contract, does not act within the scope of his business, employment or profession. Alternative dispute resolution concerns only a dispute between a consumer and a seller resulting from a consumer contract or related to a consumer contract. Alternative dispute resolution applies only to distance contracts. Alternative dispute resolution does not concern disputes where the value of the dispute does not exceed EUR 20. The ADR entity may require the consumer to pay a fee for initiating an alternative dispute resolution up to a maximum of EUR 5 with VAT.

13. Final provisions

13.1. These General Terms and Conditions come into effect on 1 March 2019. This date also invalidates all previous versions
13.1. Subject to changes in the General Terms and Conditions.